Shipping Policy

Last updated: 5 November 2026

This policy applies to physical products, such as printed magazines, bought on www.itihaasa.in. The website is run by Kathavrittam Studios LLP ("Itihaasa", "we", "us").

1. Where we ship

We ship only to addresses within India. We do not ship internationally at this time.

2. Shipping partner

All orders are shipped by India Post Speed Post.

3. Shipping charges

Shipping is included in the price shown on the product page. For example, the Virasat Diwali Anka 2026 costs Rs 349 per copy, including Speed Post delivery. There are no extra charges at delivery.

4. When your order is dispatched

• Orders are dispatched within 2 working days after payment is confirmed.
• If you order before a magazine's release date (a pre-order), it is dispatched within 2 working days after the release date.
• Working days are Monday to Saturday, excluding public holidays and India Post holidays.

5. Delivery time

After dispatch, Speed Post usually delivers in 5 to 7 working days, depending on your location. Remote areas, the North-East, Jammu and Kashmir, Ladakh, and the islands may take longer. These are estimates; delivery times are set by India Post and are not guaranteed by us.

6. Shipping confirmation and tracking

Once your parcel is posted, we send a confirmation with the Speed Post consignment number to the WhatsApp number you gave at checkout. You can track the parcel on the India Post website (indiapost.gov.in) or at any post office.

7. Your address

• Please enter a complete and correct address, PIN code and phone number. We ship to the address exactly as entered.
• To change the address, contact us before the order is dispatched. Once posted, the address cannot be changed.
• If a parcel is returned to us because the address was incomplete or wrong, or nobody accepted delivery, we can re-ship it after you pay the Speed Post charges again.

8. Damaged, wrong or missing items

• If your copy arrives damaged, or you receive the wrong item, tell us within 48 hours of delivery, with clear photos of the parcel and the product.
• After checking, we send a replacement at no extra cost, subject to stock.

9. Lost or delayed parcels

If your parcel has not arrived within 15 working days of dispatch, please contact us with your order ID. We raise a complaint with India Post. If India Post confirms the parcel is lost, we send a replacement, or a refund if no stock is available.

10. Delays outside our control

Delivery can be delayed by events outside our control, such as natural disasters, strikes, heavy rain, festival rush or India Post disruptions. We will keep you informed on WhatsApp where possible.

11. Cancellations and refunds

Please see our Refund Policy. Damaged, wrong and lost items are handled as described in sections 8 and 9 above.

12. Contact us

Kathavrittam Studios LLP (Itihaasa)
D8-1102, Lake Town Co-op Hsg Soc, Kondhwa BK, Pune 411048, Maharashtra
Email: team.itihaasa@gmail.com
Orders and shipping (phone / WhatsApp): +91 97652 00109