Privacy Policy
Introduction
This Privacy Policy describes how Kathavrittam Studios LLP and its affiliates
(collectively "Kathavrittam Studios LLP, we, our, us") collect, use,
share, protect or otherwise process your information/ personal data
through our website www.itihaasa.in (hereinafter referred to as Platform).
Please note that you may be able to browse certain sections of the Platform
without registering with us.We do not offer any product/service under this
Platform outside India and your personal data will primarily be stored and
processed in India. By visiting this Platform, providing your information or
availing any product/service offered on the Platform, you expressly agree to
be bound by the terms and conditions of this Privacy Policy, the Terms of
Use and the applicable service/product terms and conditions, and agree to
be governed by the laws of India including but not limited to the laws
applicable to data protection and privacy. If you do not agree please do
not use or access our Platform.
Collection-We collect your personal data when you use our Platform,
services or otherwise interact with us during the course of our
relationship.and related information provided from time to time. Some of
the information that we may collect includes but is not limited to personal
data / information provided to us during sign-up/registering or using our
Platform such as name, date of birth, address, telephone/mobile number,
email IDand/or any such information shared as proof of identity or address.
Some of the sensitive personal data may be collected with your consent,
such as your bank account or credit or debit card or other payment
instrument information or biometric information such as your facial
features or physiological information (in order to enable use of certain
features when opted for, available on the Platform) etc all of the above
being in accordance with applicable law(s) You always have the option to
not provide information, by choosing not to use a particular service or
feature on the Platform. We may track your behaviour, preferences, and
other information that you choose to provide on our Platform. This
information is compiled and analysed on an aggregated basis. We will also
collect your information related to your transactions on Platform and such
third-party business partner platforms. When such a third-party business
partner collects your personal data directly from you, you will be governed
by their privacy policies. We shall not be responsible for the third-party
business partner’s privacy practices or the content of their privacy policies,
and we request you to read their privacy policies prior to disclosing any
information. If you receive an email, a call from a person/association
claiming to be Kathavrittam Studios LLP seeking any personal data like
debit/credit card PIN, net-banking or mobile banking password, we request
you to never provide such information. If you have already revealed such
information, report it immediately to an appropriate law enforcement
agency.
Usage- We use personal data to provide the services you request. To the
extent we use your personal data to market to you, we will provide you the
ability to opt-out of such uses. We use your personal data to assist sellers
and business partners in handling and fulfilling orders; enhancing customer
experience; to resolve disputes; troubleshoot problems; inform you about
online and offline offers, products, services, and updates; customise your
experience; detect and protect us against error, fraud and other criminal
activity; enforce our terms and conditions; conduct marketing research,
analysis and surveys; and as otherwise described to you at the time of
collection of information. You understand that your access to these
products/services may be affected in the event permission is not provided
to us.
Sharing- We may share your personal data internally within our group
entities, our other corporate entities, and affiliates to provide you access to
the services and products offered by them. These entities and affiliates
may market to you as a result of such sharing unless you explicitly opt-out.
We may disclose personal data to third parties such as sellers, business
partners, third party service providers including logistics partners, prepaid
payment instrument issuers, third-party reward programs and other
payment opted by you. These disclosure may be required for us to provide
you access to our services and products offered to you, to comply with our
legal obligations, to enforce our user agreement, to facilitate our marketing
and advertising activities, to prevent, detect, mitigate, and investigate
fraudulent or illegal activities related to our services. We may disclose
personal and sensitive personal data to government agencies or other
authorised law enforcement agencies if required to do so by law or in the
good faith belief that such disclosure is reasonably necessary to respond to
subpoenas, court orders, or other legal process. We may disclose personal
data to law enforcement offices, third party rights owners, or others in the
good faith belief that such disclosure is reasonably necessary to: enforce
our Terms of Use or Privacy Policy; respond to claims that an advertisement,
posting or other content violates the rights of a third party; or protect the
rights, property or personal safety of our users or the general public.
Security Precautions- To protect your personal data from unauthorised
access or disclosure, loss or misuse we adopt reasonable security practices
and procedures. Once your information is in our possession or whenever
you access your account information, we adhere to our security guidelines
to protect it against unauthorised access and offer the use of a secure
server. However, the transmission of information is not completely secure
for reasons beyond our control. By using the Platform, the users accept the
security implications of data transmission over the internet and the World
Wide Web which cannot always be guaranteed as completely secure, and
therefore, there would always remain certain inherent risks regarding use of
the Platform. Users are responsible for ensuring the protection of login and
password records for their account.
Data Deletion and Retention- You have an option to delete your account by
visiting your profile and settings on our Platform , this action would result in
you losing all information related to your account. You may also write to us
at the contact information provided below to assist you with these requests.
We may in event of any pending grievance, claims, pending shipments or
any other services we may refuse or delay deletion of the account. Once
the account is deleted, you will lose access to the account. We retain your
personal data information for a period no longer than is required for the
purpose for which it was collected or as required under any applicable law.
However, we may retain data related to you if we believe it may be
necessary to prevent fraud or future abuse or for other legitimate purposes.
We may continue to retain your data in anonymised form for analytical and
research purposes.
Your Rights- You may access, rectify, and update your personal data
directly through the functionalities provided on the Platform.
Consent- By visiting our Platform or by providing your information, you
consent to the collection, use, storage, disclosure and otherwise processing
of your information on the Platform in accordance with this Privacy Policy. If
you disclose to us any personal data relating to other people, you represent
that you have the authority to do so and permit us to use the information in
accordance with this Privacy Policy. You, while providing your personal data
over the Platform or any partner platforms or establishments, consent to us
(including our other corporate entities, affiliates, lending partners,
technology partners, marketing channels, business partners and other third
parties) to contact you through SMS, instant messaging apps, call and/or
e-mail for the purposes specified in this Privacy Policy. You have an option
to withdraw your consent that you have already provided by writing to the
Grievance Officer at the contact information provided below. Please
mention “Withdrawal of consent for processing personal data” in your
subject line of your communication. We may verify such requests before
acting on our request. However, please note that your withdrawal of
consent will not be retrospective and will be in accordance with the Terms
of Use, this Privacy Policy, and applicable laws. In the event you withdraw
consent given to us under this Privacy Policy, we reserve the right to restrict
or deny the provision of our services for which we consider such information
to be necessary.
Changes to this Privacy Policy- Please check our Privacy Policy periodically
for changes. We may update this Privacy Policy to reflect changes to our
information practices. We may alert / notify you about the significant
changes to the Privacy Policy, in the manner as may be required under
applicable laws.
Grievance Officer: Aaryaman Limaye
Kathavrittam Studios LLP: D-8, Flat:1102, LAKE TOWN CO-OP.
HSG. SOC., Kondhwa BK, Pune- 411048, Maharashtra, India
Contact us: +91 7498421623
Phone: Time: Monday - Friday(9:00 - 18:00 IST)